1. Introduction

RIPHAHx, operated by Riphah International University’s Department of Digital Learning, respects the privacy of all learners and visitors. This policy outlines how we collect, process, and protect personal data of users accessing our professional and continuing education courses.

2. Information We Collect

• Account Information: Full name, email address, phone number, and country of residence.
• Payment Data: Billing details, transaction IDs, and payment confirmations (handled through secure third-party gateways).
• Learning Data: Course enrollments, activity logs, certificates earned, and feedback.
• Technical Data: IP address, cookies, and usage analytics for performance monitoring.

3. Use of Information

• To manage user accounts, process payments, and issue course certificates.
• To personalize learning experiences and recommend relevant courses.
• To send transactional communications and updates related to course participation.
• To improve platform functionality, course quality, and user experience.

4. Data Sharing and Disclosure

• Payment data is processed through secure third-party services compliant with international standards.
• No data is sold or disclosed for marketing without consent.
• Information may be shared with academic partners or certification bodies for verification purposes only.

5. Security and Retention

• All personal data is stored in encrypted databases with restricted access.
• RIPHAHx retains user records only as long as necessary for legal or operational requirements.

6. User Rights

• Users may request to access, correct, or delete their personal information.
• Requests must be submitted to Department of Digital Learning with identity verification.

7. Cookies and Analytics

• RIPHAHx uses cookies to enhance user experience and analyze site usage.
• Users can disable cookies through browser settings.

8. Policy Updates

The University may revise this policy periodically. The latest version will always be available on the RIPHAHx website.